Technology has evolved in leaps and bounds in the 30 years since Double Quick first opened its doors. Unfortunately, their previous auditing service didn’t evolve along with it. As of early 2013 they were still doing manual counts with handwritten reports. There was no integration with the price book. It was difficult to compare results from audit to audit. And there were considerable swings from one category to the next. As a result there was no real confidence in the accuracy of the numbers. As if that weren’t enough, the auditing service counted in the middle of the night, resulting in undue pressure on store and area managers. Things had to change.