Tips to Attract and Retain Quality C-Store Employees

Tips to Attract and Retain Quality C-Store Employees Tips to Attract and Retain Quality C-Store Employees

Tips to Attract and Retain Quality C-Store Employees

Today, consumers have more choices than ever when deciding where to stop for fuel or a quick bite to eat.  As a result, convenience stores have upgraded their stores and offerings to attract new customers and keep them coming back time and time again.  And, while it’s clear that store appearance and product selection are […]

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Stop Thief! An Innovative Way to Stop Jerky Bandits

Stop Thief!  An Innovative Way to Stop Jerky Bandits Stop Thief!  An Innovative Way to Stop Jerky Bandits

Stop Thief! An Innovative Way to Stop Jerky Bandits

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Convenient, nutritious and tasty beef jerky is a popular snack food for people of all ages. Unfortunately, in recent years it has also become a popular target for c-store shoplifters. Shoplifters come in one of two types: Those that are stealing for personal consumption and those who steal to re-sell and convert the product to […]

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What Makes You Different? Establishing Your Niche

What Makes You Different?  Establishing Your Niche What Makes You Different?  Establishing Your Niche

What Makes You Different? Establishing Your Niche

Google defines destination as “being a place that people will make a special trip to visit.”  It is true that destination is not a word commonly used to describe convenience stores; however, finding a way to turn your store into a destination is the best way to attract new customers and keep them coming back. […]

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Can Shrink Be Managed?

Can Shrink Be Managed? Can Shrink Be Managed?

Can Shrink Be Managed?

There is an 83% correlation between shrink and how a store is managed. When you think about it, that’s a pretty staggering number. What does it mean though? Think of it this way: The majority of shrink is a direct result of how well or poorly managed a convenience store is. That’s good news! It […]

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Is Item Level Auditing Worth It?

Is Item Level Auditing Worth It? Is Item Level Auditing Worth It?

Is Item Level Auditing Worth It?

The easy answer is “of course”. That’s what you expected, right? Not so fast. We recently visited with a widely respected and instantly recognizable family owned c-store chain with 60+ locations. This chain is known for leading not following. This chain is still performing traditional retail audits. When we asked “When will you be implementing […]

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Leave Your Legacy (System) Behind

Leave Your Legacy (System) Behind Leave Your Legacy (System) Behind

Leave Your Legacy (System) Behind

Businesses that are slow to adapt can quickly find themselves behind the eight ball. Reliance on outdated or obsolete systems prevents companies from reaching their full operating potential, so why are some so hesitant to make a change? In The Costly Fear of Change, Mark Fertig looks at some of the factors that affect this […]

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Insuring Against Shrink – Finding the Right Audit Frequency

Insuring Against Shrink – Finding the Right Audit Frequency Insuring Against Shrink – Finding the Right Audit Frequency

Insuring Against Shrink – Finding the Right Audit Frequency

Choosing an insurance policy is tough. While it might be tempting to buy less coverage, you know that you need to be adequately prepared for all of life’s unforeseen events. Paying more each month could save you in the long run. Finding the right audit frequency is a similar decision. You want to audit enough […]

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How Investing In a Team of Quality People Pays Off

How Investing In a Team of Quality People Pays Off How Investing In a Team of Quality People Pays Off

How Investing In a Team of Quality People Pays Off

Quality starts from within. No matter how much you try to hide it, a poor foundation will eventually weaken to the point of crumbling. Likewise, a company’s success depends on the relationship they have built with their employees. If you recognize this fact, you can rely on your employees to be a strong pillar supporting […]

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Can you get value beyond the count from your audits?

Can you get value beyond the count from your audits? Can you get value beyond the count from your audits?

Can you get value beyond the count from your audits?

The purpose of a physical count is to measure shrink, right?  Of course.  But can the numbers you are seeing tell you about how to better run the business? Yes. In order to use the numbers to improve operations, it is important that they be easily understood – and presented in a way that makes […]

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7 Tips for Smart Loss Prevention in Convenience Stores

7 Tips for Smart Loss Prevention in Convenience Stores 7 Tips for Smart Loss Prevention in Convenience Stores

7 Tips for Smart Loss Prevention in Convenience Stores

Love it or hate it, loss prevention is a critical component of any convenience store manager’s responsibility. It goes well beyond installing and monitoring the latest security gadgets provided by upper management – or keeping cigarettes or lottery tickets in locked cabinets. To curb shrink from all avenues, you need to take a more a […]

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